Set recovery requirements in business terms
Describe the interruption you can tolerate at a counter and at head office. Ask how much work might need to be entered again after restoration. A small shop and a large branch network may have different priorities. Record the acceptable downtime and data-loss window in the implementation scope so the proposed backup process can be evaluated against an agreed requirement.
Name the people and copies involved
Identify who runs backups, who checks that they completed and who is allowed to restore them. Ask where copies are stored and whether a local computer failure could also destroy the only backup. Restrict access to customer and financial records. Document password and recovery access responsibilities without putting shared credentials in a public checklist or handing unrestricted access to every cashier.
Request a restore test before go-live
Use a separate test environment and an approved sample to restore a backup. Check the product list, balances and a small set of transactions against the expected state. Record elapsed time, missing dependencies and the steps needed to reconnect a counter. A file existing in a folder is not enough evidence that staff can recover the system after a failure.
Prepare for counter and branch interruptions
Document what staff do if a printer fails, the internet is unavailable or a counter cannot start. If an offline or fallback workflow is proposed, confirm exactly which transactions it supports and how later reconciliation works. Store the support route and recovery instructions where the responsible staff can reach them during an outage. Repeat the restore check when the hosting arrangement materially changes.
Useful next steps
- Cloud or desktop POS: which setup fits your business?
- POS permissions and audit trails: assign responsibility clearly
- POS migration: a controlled path to go-live
Inspect the actual product screenshots and Infinity capabilities, then request a demonstration from iPOS using your own requirements.
Published by iPOS to help businesses evaluate a proposed setup. Product capabilities, deployment and commercial terms must be confirmed for your configuration. This is provider-authored guidance, not an independent provider ranking.